Southeast Asian ride-hailing superapp Seize has declared that its GrabPay Card service might be phased out, efficient 1 June 2024. The choice impacts each digital and bodily variations of the cardboard.
Ranging from 1 April 2024, Seize will stop accepting new purposes for the GrabPay Card. Cardholders can request a alternative for his or her bodily playing cards till 30 April 2024, past which no alternative requests might be entertained.
The cardboard will proceed to operate usually, permitting customers to earn GrabRewards factors on qualifying purchases, each domestically and internationally, till the top of Could 2024. Nonetheless, a 2% processing payment for abroad transactions will nonetheless apply.
For these holding an inactive bodily card, activation is feasible up till 31 Could 2024. Publish this deadline, each the bodily and digital card will not help any on-line or offline transactions.
Seize stated in a assertion,
“After cautious consideration, we’ve got determined to discontinue the GrabPay Card efficient 1 June 2024. This resolution comes after an analysis of our current monetary companies enterprise.
We now have noticed a lot larger adoption and use of different Seize choices (equivalent to PayLater by Seize, GrabPay Pockets) that higher cater to the wants of our customers. We intention to thus focus our efforts on refining these merchandise to offer a fair higher person expertise for you.”
Regardless of the phase-out of the GrabPay Card, Seize stated that it’s going to proceed supporting its customers within the occasion of fraudulent transactions or disputes, providing help up till 30 September 2024. Moreover, the cardboard can nonetheless be utilised for worldwide funds at Mastercard retailers till its discontinuation date.
The termination of the GrabPay Card service won’t have an effect on the GrabRewards factors system, with factors remaining legitimate so long as customers have interaction in at the least one points-earning transaction per thirty days.
Likewise, the steadiness in customers’ GrabPay Wallets will stay unaffected, with the pockets persevering with to be accepted for transactions throughout the Seize ecosystem and at companion retailers.
As for the bodily playing cards, as soon as discontinued, customers are suggested to destroy and eliminate them to make sure safety.
Featured picture credit score: Edited from Freepik
