Flutterwave, Africa’s funds know-how firm, has joined forces with fee processing specialist, Acquired.com, to assist customers course of home card funds on ‘Ship App’, Flutterwave’s flagship remittance product.
Ship App allows prospects to ship cash rapidly and reliably to native financial institution accounts and cellular cash wallets. Leveraging Acquired.com’s fee processing experience, Ship App will provide sooner and safer outward remittance transactions for UK and EU cardholders sending cash to their enterprise companions or family members in Africa.
James Hardy, senior vp of client enterprise at Flutterwave, commented: “We’re devoted to enhancing the shopper expertise by working with the perfect companions to enhance pace, transparency, and facilitating hassle-free cash transfers.
“To realize this, now we have partnered with the business’s main platform to assist our enterprise targets. Acquired.com’s experience and extremely consultative method makes them a great companion for us.”
One key facet of this partnership additionally entails Acquired.com’s work with Flutterwave on fee optimisation. This entails tailor-made evaluation, presenting outcomes, and providing suggestions to additional improve Flutterwave’s processing capabilities and streamline the shopper journey. These suggestions, additionally mixed with the introduction of clever BIN routing via Acquired.com’s a number of buying connections, have resulted in a frictionless buyer expertise.
Mark Johnson, business director at Acquired.com, additionally mentioned the partnership: “Now we have completely loved collaborating with Flutterwave, tailoring our resolution to satisfy the particular wants and handle the challenges of probably the most trusted funds infrastructure suppliers on the African continent.
“Our customised evaluation and proposals have helped Flutterwave construct on its success charges, improve collections, and improve the shopper expertise – which is on the core of our service. We look ahead to supporting Flutterwave as they proceed to thrive of their enterprise.”
Flutterwave introduced Ship App’s rebrand earlier in August 2023, bettering its expertise and introducing new options like in-app buyer assist, and voucher codes, in addition to increasing geographies.
