DANA stands on the forefront of the quickly evolving digital panorama of Indonesia, revolutionising the best way folks conduct monetary transactions. Based in 2018, DANA has swiftly turn into one of many nation’s main e-wallet and fee companies, boasting a powerful consumer base approaching 200 million in 2024.
With a imaginative and prescient to create a cashless society in Southeast Asia’s largest economic system and to empower hundreds of thousands with modern monetary companies, as the ever present digital funds service in Indonesia, DANA launched into a journey of progress and transformation.
Nevertheless, as the corporate’s consumer base skyrocketed and transaction volumes soared, it grew to become evident {that a} strong and scalable technological basis was essential to maintain this meteoric rise.
That is the outstanding progress story of DANA, and the pivotal function performed by its partnership with OceanBase, a distributed relational database developed by Ant Group, in overcoming technological challenges, and reaching unparalleled success in its residence market of Indonesia.
The Rise of DANA
Norman Sasono
In accordance with DANA’s management, its journey started with a imaginative and prescient to create a cashless society in Indonesia, by offering safe, dependable, and modern monetary companies to the lots. Norman Sasono, DANA’s Chief Expertise Officer, emphasised the corporate’s aim, stating,
“We wish to create a cashless society, together with the monetary way of life” to be inherent in more and more digitalised Indonesia, the most important potential market in Southeast Asia.
Norman highlighted how the e-wallet is about 60 million customers in need of masking the whole inhabitants of mobile gadget customers in Indonesia, demonstrating the widespread demand for its scalable digital monetary companies.
In 2024, its companies cowl a complete vary together with cash transfers, bank card binding, steadiness prime ups, and being the primary digital pockets to allow QR funds by integrating with the nationwide Fast Response Code Indonesia Commonplace (QRIS) community, amongst many extra.
As the corporate gained traction, it skilled an exponential surge in consumer adoption and transaction volumes for its fee and embedded monetary choices. Zikry Zakiyulfuadi, VP of Technical Operations & Engineering at DANA, proclaimed how DANA’s consumer base has grown from round 150 million in late 2023 to roughly 180 million in 2024, a good portion of Indonesia’s 275 million inhabitants.
Tackling the Challenges of Scaling a Consumer-Heavy Platform
With such a variety of companies, DANA recorded a staggering billions of transactions yearly, solidifying its place among the many prime e-wallet gamers within the nation. Norman identified how having the vary of options, but in addition the expertise infrastructure to assist it, is what made DANA capable of acquire a agency foothold in Indonesia.
Nevertheless, in early 2018, with its fast progress in on-line transactions and service provider partnerships, DANA quickly encountered expertise scalability and sustainability hurdles, which its database administration system for varied capabilities, similar to transaction administration, fee processing, billing, membership and advertising, was unable to maintain up successfully on the time. Zikry revealed that their preliminary setup utilizing MySQL-like databases struggled to deal with the escalating transaction volumes throughout peak occasions.
As DANA’s fast consumer progress escalated, its system capability “hit the ceiling a number of instances”, prompting DANA to hunt a extra strong resolution. Sustaining system stability, dependable efficiency, and operational effectivity amidst fluctuating and unpredictable workloads grew to become a frightening activity.
Furthermore, DANA confronted excessive dangers of knowledge loss and prolonged downtime, together with complexities in transitioning from on-premises to a hybrid cloud infrastructure.
OceanBase: Leveraging Distinction-Making Knowledge Administration Tech
To beat these challenges, DANA turned to OceanBase, a cutting-edge distributed database resolution. Ant Group launched OceanBase in 2010 to handle the exponential progress of Alipay’s customers and transaction volumes, which even reached hundreds of thousands of transactions per second through the annual Double Eleven Procuring Pageant in China.
Charlie Yang
Charlie Yang, Chief Expertise Officer of OceanBase, defined that creating an in-house resolution allowed them the pliability to customize and optimise the database to their particular necessities — and that leveraging the expertise and the experience that made Alipay the world’s most succesful e-wallet, there was a requirement for its scalable database resolution throughout industries, and now serves greater than 1,000 manufacturers globally, together with DANA.
“Reliability and excessive availability have been paramount to keep away from downtime and knowledge loss, which is significant in monetary companies. Efficiency was additionally a key focus, aiming for low-latency and high-throughput to ship seamless consumer experiences,”
he stated.
Anticipating the growing visitors volumes that they might be going through whereas already hitting the capability limits with their earlier MySQL database, DANA upgraded to OceanBase’s on-premise resolution in 2018, earlier than additional migrating to a hybrid cloud setup.
Since then, DANA’s consumer base has soared from 20 million to just about 200 million — and with that rise in knowledge efficiency calls for, is a testomony to the scalability supplied by OceanBase.
“Moreover, OceanBase’s means to start out with small environments and effortlessly scale as much as 1000’s of transactions per second helps DANA’s enterprise progress seamlessly,”
said Charlie, including that this scalability, mixed with OceanBase’s catastrophe restoration and 24/7 international distant technical assist, ensures DANA can preserve excessive efficiency and reliability, at the same time as their transaction volumes soar.
Surpassing the International Benchmark for Transaction Processing
OceanBase’s distributed structure enabled DANA to scale seamlessly, even throughout peak efficiency durations. Zikry defined,
“The setup is distributed database, and that is totally different from the normal setup within the conventional banks or company, which the setup is active-passive. However in OceanBase, we’re active-active.”
This meant that as a substitute of the principle server dealing with the total workload whereas a backup server solely prompts within the occasion of a failure, active-active excessive availability clusters distribute workloads evenly throughout all nodes, making certain optimum load balancing.
This database design assured expertise resilience, granting DANA a restoration time goal (RTO) of lower than 8 seconds whereas able to dealing with 1000’s of transactions per second. This was a excessive business benchmark for a market like Indonesia — one which OceanBase cultivated over 11 years of supporting the Double Eleven Procuring Pageant, dealing with peak transaction charges of 61 million queries per second.
The database specialists additionally possess an in depth listing of over 25,000 business certifications and recognition by prime analysts similar to Forrester and Gartner, and OceanBase additionally holds the world document on the TPC-C transaction processing benchmark, demonstrating unparalleled capabilities to assist the mission-critical workloads of different organisations going through comparable scalability obstacles.
By participating OceanBase’s distributed database capabilities, DANA may preserve excessive availability and minimise downtime, offering uninterrupted companies to its ballooning consumer base.
Zero Downtime, Zero Knowledge Loss
Zikry Zakiyulfuadi
Some of the vital advantages of adopting OceanBase was the achievement of three essential zeros: zero downtime, zero knowledge loss, and 0 knowledge inconsistency. DANA’s VP of Technical Operations & Engineering Zikry elaborated,
“There might be no knowledge loss since each node has the identical knowledge. The synchronisation is in sub-milliseconds, it’s very quick.”
This degree of stability and knowledge integrity was important for constructing belief amongst customers and retailers alike. Norman added that with DANA’s on-line transactions and service provider partnerships rising exponentially every year, a scalable and sustainable resolution database resolution was essential to making sure easy progress and assembly the rising calls for of its clientele.
OceanBase’s excessive availability options delivered constant response instances, no matter workload fluctuations, making certain they’ll meet their bold progress and efficiency targets seamlessly.
Seamless Migration to Hybrid Cloud Setup
As DANA launched into its journey from on-premise to a hybrid cloud structure in 2019, OceanBase proved to be an important expertise enabler. DANA CTO Norman acknowledged that the data and experience gained from incorporating OceanBase’s distributed database capabilities have been important to their very own studying curve on hybrid cloud, saying,
“It was solely by our partnership with OceanBase that we determined to place in place a contemporary, unified database to safe our expertise resilience and enterprise progress.”
Norman famous that primarily based on their expertise, being 100% on-premise or 100% within the public cloud was not optimum for DANA’s capabilities. He discovered that it was extra economical to run onsite for normal workloads, however there can be necessities to shift workloads to the cloud when experiencing excessive visitors spikes.
By migrating to a hybrid cloud setup in 2019, OceanBase facilitated a seamless transition that allowed DANA the “elastic scalability” to flexibly transfer cases to the general public cloud, particularly when the necessity arises to assist the system’s excessive availability for customers.
It additionally functioned to offer redundancies in case one in every of three knowledge duplicate centres is overwhelmed, with two backups nonetheless accessible, primarily based on OceanBase’s 3-replica structure. With this setup in place, DANA skilled zero database failure and 0 knowledge loss the next yr in 2020, together with an general enterprise system availability of over 99.99%.
OceanBase Migration Service (OMS) migrated tons of of cases from the MySQL database to OceanBase on the general public cloud.
Partnership with a Dedication to Buyer Care
Acknowledging how the technical strengths of OceanBase had supported DANA’s seamless deployment and migration course of. Zikry additionally praised the partnership for OceanBase’s unmatched round the clock and attentive technical assist.
“They at all times ship their engineer to the struggle room to affix and talk about with us to unravel the issue as quickly as attainable. That type of dedication is kind of uncommon,”
he commented.
Norman agreed on the significance of the OceanBase relationship, stating how amongst all of DANA’s distributors, database is a core side for a rapidly-expanding platform:
“Their assist has been exemplary for us to succeed in this degree [of nearly 200 million users] in such a brief time frame, like lower than six years.”
Scalable Success Via Collaboration
DANA’s success story is a testomony to the ability of innovation, partnerships, and expertise in driving digital transformation. By becoming a member of forces with OceanBase, DANA overcame its scalability and efficiency challenges, catapulting itself to the forefront of Indonesia’s e-wallet and fee market.
The distributed structure, excessive availability, and seamless scalability offered by OceanBase have been instrumental in DANA’s means to deal with the exponential progress in customers and transactions.
As DANA continues to form the way forward for digital funds in Indonesia, its partnership with OceanBase serves as a shining instance of how strategic collaborations can unlock new horizons of success within the ever-evolving digital panorama.
