CIMB Singapore encountered a technical difficulty on 29 June 2024, affecting the reflection of sure transactions within the checking account balances of a gaggle of shoppers.
The financial institution claimed that the foundation trigger for the technical points have been recognized and that its crew is engaged on resolving it in a Fb submit.
Regardless of this glitch, CIMB Singapore reported that each inbound and outbound transactions have been processed efficiently.
The financial institution launched a assertion saying to verify that its core banking techniques and buyer accounts stay safe.
CIMB assured that each one affected clients will see their funds posted inside the subsequent 24 hours and is actively partaking with the impacted clients to resolve the problem.
Most affected clients have already had their transaction postings mirrored of their accounts, and the financial institution is working with the remaining few whose accounts want additional checks.
The financial institution mentioned,
“We sincerely apologise to our clients for the inconvenience induced. We’ll present well timed updates on the CIMB web site and our Fb official web page.”
Featured picture credit score: Edited from Freepik
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