Actionable, an organization specializing in predictive evaluation of buyer satisfaction, introduced a fundraising of €2 million, 5 months after its launch. This pre-seed spherical, carried out in capital enhance and debt, will permit it to develop an AI predicting buyer satisfaction and its key components.
The spherical desk was led by Axeleo capital represented by Eric Burdier and a bunch of enterprise angels together with the early-stage operator micro fund Supply Ventures and greater than 30 entrepreneurs and leaders resembling Stéphane Distinguin (Founding father of Fabernovel), Mathieu Azorin (MD at Ogury and Co-Founding father of Storetail exit to Criteo), Arthur Querou (CEO and Co-Founding father of Vibe.co), Xavier Mariani and Emilien Eychenne (Co-founders of Adikteev), Guillaume Grimbert (CEO and Co-Founding father of Greenbids),, Aurélien Georget (CPO and Co-Founding father of Strapi), Véronique Pican (MD at Equativ) or Thomas Jeanjean (COO Payfit, Chief Transformation Officer at Criteo).
Actionable is a startup specializing in predictive evaluation of buyer satisfaction utilizing synthetic intelligence. Because of its progressive platform, it provides corporations the power to foretell the satisfaction of all of their clients each day. Utilizing an progressive technique that analyzes knowledge all through the client journey, Actionable identifies the principle drivers of buyer satisfaction and tracks key metrics in actual time by way of a complete dashboard and widgets. Its goal is to remodel the measurement of buyer satisfaction right into a steady, exact and operational method.
Reworking the client expertise with AI
Based by Nans Thomas And Nicolas Rieul In April 2024, Actionable will make its satisfaction prediction AI out there to giant corporations to allow them to retain their clients and scale back attrition. The corporate’s platform delivers real-time analytics and actionable insights utilizing knowledge collected all through the client journey, a globally distinctive method.
“We goal to construct essentially the most superior AI on this planet within the discipline of buyer expertise and this funding will permit us to recruit one of the best specialists within the discipline. We have already got two medical doctors in Machine Studying and Arithmetic within the crew,” mentioned Nans Thomas, Co-Founder and Co-CEO of Actionable.
“This funding spherical is a vital step for Actionable, it provides us the means to fulfill our first beta testers and thus construct in actual situations one of the best predictive buyer expertise platform,” added Nicolas Rieul, Co-Founder and Co-CEO.
7 corporations from completely different sectors and sizes have already been attracted by Actionable’s worth proposition: Miracle, Ouigo, Viewers, United Heroes, Ticketac, Rips, and Vibe.co.
