Posted on twenty seventh September 2024 by Harry
Jeetu Mahtani was an early member of the HubSpot crew. Beneath his management and the gross sales group, the enterprise grew its non-US income from $3M ARR to shut to $1B ARR. After operating the Worldwide enterprise as the worldwide MD and Gross sales chief, he then moved to steer the shopper success org which expanded to managing 1,500 individuals in buyer success.
In Immediately’s Episode with Jeetu Mahtani We Talk about:
1. How one can Go Worldwide for Startups:
- What are Jeetu’s largest classes from Hubspot on what startups can do to make their worldwide enlargement successful?
- What have been the most important errors Hubspot made of their worldwide enlargement?
- How ought to each crew in every new location be structured?
- What ought to the ramp time and onboarding course of appear to be or every new crew and enlargement?
2. Scaling Gross sales from $3M to $1BN in ARR:
- What did Hubspot achieve this properly to efficiently scale to $1BN in worldwide ARR?
- What have been the most important errors Jeetu made within the enlargement of Hubspot’s gross sales groups?
- What are the primary issues to interrupt in gross sales groups? How do you deal with them?
- Why does Jeetu hate discounting? Why does Jeetu not like buyer references?
3. Scaling Buyer Success to 1,500 CS Reps:
- When ought to founders make their first buyer success hires?
- What are the most important errors individuals make within the scaling of CS groups?
- Why ought to buyer success be incentivised in the identical comp plans that gross sales groups have?
- How do one of the best CS groups work with gross sales and product groups most successfully?
4. Hiring the Finest and Ramping Them:
- What does Jeetu’s hiring course of appear to be for all new gross sales reps?
- What are the should ask questions for Jeetu in all candidate interviews?
- How briskly are you aware when you could have made a mistake with a brand new rent?
- What’s the secret to efficient onboarding? What are the most important errors individuals make in onboarding?
