The British Financial institution Awards 2024, organised and hosted by Sensible Cash Folks, returned for a tenth yr, to recognise and rejoice excellence within the banking sector.
Over the course of 14 weeks, the British Financial institution Awards obtained over 150,000 client opinions, which had been used to find out the 2024 winners throughout 31 classes. Eleos, The Fintech Instances, 71a, Revolut and CSI Ltd, sponsored the occasion.
On Thursday 9 Could, comic Hal Cruttenden hosted the occasion and revealed the entire award winners in London on the Landmark Resort in Marylebone; with Chase Financial institution claiming the crown for a second straight yr, because it was named each ‘Greatest British Financial institution’ and ‘Greatest Present Account Supplier’.
With over 375 attendees trying on, Starling Financial institution additionally took house ‘Greatest banking app’ and ‘Greatest youngsters’s monetary supplier’. Fellow challenger financial institution Monzo collected the ‘Greatest Enterprise Banking Supplier’ award and was extremely counseled for ‘Greatest Credit score Card Supplier’.
Darlington Constructing Society emerged as one of many extra profitable entities on the awards, claiming ‘Greatest constructing society’ alongside ‘Greatest constructing society financial savings supplier’. Different corporations that took house a number of awards had been Zopa, and Capco.
Cheddar was this yr’s ‘Greatest newcomer’, with a close to spectacular excellent rating of their buyer opinions, having launched in 2022.
Decided by the voice of the client
Jacqueline Dewey, CEO of Sensible Cash Folks, commented: “The function of monetary companies corporations has by no means been extra vital as so many shoppers proceed to battle with stretched family budgets. The trade can be dealing with its personal pressures, together with frequent base charge adjustments and navigating the FCA’s Shopper Responsibility steering.
“The British Financial institution Awards takes a second to rejoice those that have risen to those challenges and exhibit distinctive dedication and repair to creating an actual distinction within the lives of their prospects.
“The awards are utterly right down to the voice of the client and the opinions we obtain on Sensible Cash Folks. This makes the achievements all of the extra particular. The winners of the awards must be extraordinarily pleased with their achievements.”
Kiruba Shankar Eswaran, CEO of Eleos, this yr’s headline sponsor, additionally added: “Enormous congratulations to all of the winners and finalists on the British financial institution awards. Your unwavering dedication to the best requirements each from a product perspective and in addition in your customer support is one thing you must all be pleased with.
“At Eleos, we share the identical priorities as all of the nominees – a dedication to excellence, innovation and moral enterprise practices. That’s why we companion with banks to offer them with easy options that supply extra advantages to their prospects, growing retention and in addition offering companies with a simple supply of further income. Many banks have instructed us of their difficulties in coming into insurtech, however with Eleos, now we have democratised insurance coverage for all.”
The 2024 winners
- Greatest British financial institution – Chase
- Innovation of the yr – Sibstar
- Greatest banking app – Starling Financial institution
- Greatest newcomer – Cheddar
- Greatest moral monetary supplier – Triodos Financial institution
- Customer support champion – Marsden Constructing Society
- Treating prospects pretty champion – Newbury Constructing Society
- Private finance journalist of the yr – Felicity Hannah
- Greatest constructing society – Darlington Constructing Society
- Greatest cash content material creator – Sammie Ellard-King
Banking-specific awards
- Greatest various finance supplier – CapitalRise
- Greatest enterprise banking supplier – Monzo
- Greatest enterprise finance supplier – Allica Financial institution
- Greatest bank card supplier – Zopa
- Greatest present account supplier – Chase
- Greatest investments supplier – Moneybox
- Greatest specialist mortgage supplier – Leek Constructing Society
- Greatest mortgage dealer – Tembo
- Greatest on-line buying and selling platform – Freetrade
- Greatest private finance app – Chip
- Greatest private mortgage supplier – Zopa
- Greatest financial savings supplier – Shawbrook Financial institution
- Greatest youngsters’s monetary supplier – Starling Financial institution
- Greatest constructing society financial savings supplier – Darlington Constructing Society
Associate awards
- Advertising and PR companion of the yr – Sq. 1 Media
- The pioneer award – Capco
- RegTech companion of the yr – ComplyCube
- Expertise companion of the yr – ClearBank
- Consultancy of the yr – Capco
