Thursday, October 10, 2024

Hacker claims to have 30 million buyer information from Australian ticket vendor big TEG

A hacker is promoting buyer knowledge allegedly stolen from the Australia-based dwell occasions and ticketing firm TEG on a widely known hacking discussion board.

On Thursday, a hacker put up on the market the alleged stolen knowledge from TEG, claiming to have data of 30 million customers, together with the complete identify, gender, date of delivery, username, hashed passwords and e mail addresses. 

In late Might, TEG-owned ticketing firm Ticketek disclosed a knowledge breach affecting Australian prospects’ knowledge, “which is saved in a cloud-based platform, hosted by a good, world third occasion provider.” 

The corporate mentioned that “no Ticketek buyer account has been compromised,” because of the encryption strategies used to retailer their passwords. TEG conceded, nonetheless, that “buyer names, dates of delivery and e mail addresses might have been impacted” — knowledge that will line up with that marketed on the hacking discussion board. 

The hacker included a pattern of the alleged stolen knowledge of their publish. TechCrunch confirmed that not less than among the knowledge revealed on the discussion board seems official by making an attempt to enroll in new accounts utilizing the revealed e mail addresses. In various instances, Ticketek’s web site gave an error, suggesting the e-mail addresses are already in use.  

When reached by e mail, a spokesperson for TEG didn’t remark by press time. 

On its official website, Ticketek says the corporate “sells over 23 million tickets to greater than 20,000 occasions every year.” 

Whereas Ticketek didn’t identify the “cloud-based platform, hosted by a good, world third occasion provider,” there’s proof that means it could possibly be Snowflake, which has been on the heart of a current collection of information thefts affecting a number of of its prospects, together with Ticketmaster, Santander Financial institution and others. 

A now-deleted publish on Snowflake’s web site from January 2023 was titled: “TEG Personalises Reside Leisure Experiences with Snowflake.” In 2022, consulting firm Altis revealed a case research detailing how the corporate, working with TEG, “constructed a contemporary knowledge platform for ingesting streaming knowledge into Snowflake.” 

Contact Us

Do you’ve gotten extra details about this incident, or different breaches associated to Snowflake? From a non-work machine, you’ll be able to contact Lorenzo Franceschi-Bicchierai securely on Sign at +1 917 257 1382, or by way of Telegram, Keybase and Wire @lorenzofb, or e mail. You can also contact TechCrunch by way of SecureDrop.

When reached for touch upon the Ticketek breach, Snowflake spokesperson Danica Stanczak didn’t reply our particular questions, and as an alternative referred to the corporate’s public assertion. In it, Snowflake chief data safety officer Brad Jones mentioned that the corporate has not “recognized proof suggesting this exercise was brought on by a vulnerability, misconfiguration, or breach of Snowflake’s platform.”

Snowflake’s spokesperson declined to verify or deny whether or not TEG or Ticketek is a Snowflake buyer. 

Snowflake supplies firms all around the world with providers that assist its prospects retailer knowledge within the cloud. Cybersecurity agency Mandiant, owned by Google, mentioned earlier this month that cybercriminals have stolen a “important quantity of information” from a number of Snowflake prospects. Mandiant is working with Snowflake to research the information breach, and disclosed in a weblog publish that the 2 firms have notified round 165 Snowflake prospects. 

Snowflake has blamed the hacking marketing campaign on its prospects for not utilizing multi-factor authentication, which allowed hackers to make use of passwords “beforehand bought or obtained by way of infostealing malware.”

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