I’ll give a extra optimistic reply, relying on what the person means by “pockets gone” within the topic line.
In the event that they used a desktop bitcoin pockets, they usually by no means backed it up, they usually have thrown away the arduous drive (or encrypted it a number of instances and misplaced the important thing) then I believe it is truthful to say that their Bitcoin is irretrievably gone.
Nevertheless, as I learn the query, they merely saved their 12 phrase restoration phrase on their telephone after which misplaced the telephone. Their Bitcoin remains to be retrievable if a few situations might be met:
In the event that they used a web-based pockets (akin to Blockchain.data) AND
They nonetheless management the e-mail handle that they used to register for that pockets AND
They bear in mind half or all the password to their pockets
Then they might retrieve their Bitcoin.
Here is the way you’d do that in case your pockets was on Blockchain.data:
Get your “Pockets ID”, both by discovering your authentic “Welcome to My Pockets” electronic mail in your inbox, or
Go to https://blockchain.data/pockets/#/login
Click on on “View Choices”
Click on “Remind Me”
Enter your electronic mail handle and submit the shape
Wait a couple of minutes whereas Blockchain.data emails you your Pockets ID
Subsequent, in the event you bear in mind your password you may login to Blockchain.data together with your Pockets ID and your password. Drawback solved.
In case you do not bear in mind your password, however you could have your Pockets ID and also you’re assured that you already know a part of the password then [shameless plug] a service like ours (https://www.recovercrypto.org) may also help you get better your password.